Last updated: July 2026

These terms cover two things: browsing this website, and hiring Avesta Agency to do marketing work. By doing either, you're agreeing to what's below. If something here doesn't sit right with you, tell us before we start — most of it is negotiable in a signed contract.

1. Using this website

Read it, share it, quote it in a pitch deck if it's useful. What you can't do is scrape it wholesale, republish our copy as your own, try to break into anything, or use the contact form to send us spam. Nothing on the site is a binding offer — pricing and scope get agreed in writing, per project.

2. How work gets agreed

Every engagement starts with a written proposal or statement of work: what we're delivering, over what period, for how much. Once you approve it, that document governs the project. If it ever contradicts this page, the signed proposal wins.

Anything not written in the proposal isn't in scope. That's not us being difficult — it's how a three-month SEO retainer avoids quietly turning into a website rebuild.

3. What we need from you

Marketing work moves at the speed of the slower party. To hold a timeline, we need brand assets, platform access, and feedback when we ask for it. We'll assume material you send us — logos, photos, copy, product data — is yours to use, and you're responsible for it being accurate and legally clear.

If approvals stall for more than 30 days, we may pause the project and reschedule it against whatever capacity we have when it restarts.

4. Payment

Retainers are invoiced monthly in advance. Project work is usually split into an upfront deposit and one or more milestone payments, as set out in the proposal. Invoices are due within 14 days unless we've agreed otherwise in writing.

Third-party costs — ad spend, media budgets, stock licences, paid tools — are separate from our fees and billed at cost, unless the proposal states otherwise. If an invoice goes 30 days past due, we may suspend work until it's settled.

5. Results

We'll tell you what we expect to achieve, and we'll be honest about it. What we won't do is guarantee a specific ranking, conversion rate, or return on ad spend. Search engines change their algorithms, ad platforms change their pricing, and competitors do things neither of us controls. Any forecast we give you is an informed estimate based on the data in front of us — not a promise.

6. Who owns what

Once you've paid for a deliverable in full, it's yours: the copy, the creative, the campaign assets, the reports. What stays with us is the underlying stuff we brought to the table — our frameworks, templates, internal tools and methods. You get a licence to use those as part of your deliverables, not ownership of them.

We'd also like to show the work. Unless you ask us in writing not to, we may reference your project in our portfolio and case studies. Confidential numbers stay confidential either way.

7. Confidentiality

Anything you share with us that isn't public — strategy, financials, roadmaps, customer data — stays between us. We ask for the same in return regarding our proposals and pricing.

8. Third-party platforms

Much of our work runs on tools we don't own: Google, Meta, LinkedIn, analytics and automation platforms. If one of them suspends an account, changes its policies, or has an outage, we'll help you sort it out — but we can't be held liable for their decisions.

9. Ending an engagement

Either of us can end a retainer with 30 days' written notice. You'll be billed for work completed up to the end of the notice period, and we'll hand over deliverables and assets that have been paid for. Deposits on project work are non-refundable once the project has started, since the time was already reserved.

If either side seriously breaches these terms, the other can terminate immediately.

10. Liability

We'll do the work with reasonable skill and care. If something goes wrong, our total liability is limited to the fees you paid us over the three months before the issue arose. We're not liable for indirect losses — lost profits, lost revenue, lost data — and nothing here limits liability for anything that can't legally be limited.

11. Governing law

These terms are governed by Turkish law, and the courts of Istanbul have jurisdiction. That said, our strong preference is a phone call before anyone involves a lawyer.

12. Changes

We may update this page from time to time. The version in force for your project is the one published when your proposal was signed.

Questions

Anything unclear, email [email protected] or call +90 (554) 670-9090 and we'll walk you through it.